This site is provided for Mitchell 1 independent sales contractors with permission from Mitchell 1.
15
May
2015
admin

Air Filter Show & Tell: Seeing Is Believing

Air filters are normal wear items that ­require regular checks and ­replacement.

Their role is to trap dirt particles that can cause damage to engine cylinders, walls, pistons and piston rings. In fuel-injected vehicles, the air filter also plays a role in keeping contaminants off the airflow sensor.

The engine management system can compensate for a dirty air filter up to a point, but when the restriction becomes too great, engine performance and fuel economy begin to suffer.

15
May
2015
admin

Keeping your customers happy while growing your business.

American's are driving more than ever and some vehicles are equipped to go the distance. iSeeCars.com a website that aggregates 30 million used car listings from all around the country, recently looked for all of the vehicles housed on its website from 1981-2010 that have more than 200,000 miles on the odometer in order to see which models are really going the distance for their owners. The findings, which list the 12 models with the highest percentage of 200,000-mile travelers, are quite interesting. Only one car made the list, the Honda Accord. All the rest are either trucks or SUVs.

27
Apr
2015
admin

Tip: Quickly Export Your Customer History

Would you like to use some of your customer history data outside Manager SE? Here’s a really simple way to build an export file in the CSV format.

The following procedure describes the steps to take in Manager SE to run a mail-merge request to create an export file:

1. Click on the Reports icon to access the Reports tabs.

2. Select the Follow Up tab to display available postcards and letters.

27
Apr
2015
admin

Get Started in SureTrack with the FAQs

SureTrack, an experience-based repair information resource, was designed with an interactive community to connect automotive technicians so they can help each other out of tough repair situations. If you’re a new SureTrack user, or even a seasoned one, a good place to start is with the SureTrack Frequently Asked Questions (FAQ) page. This page has answers to the most-asked questions about how the system works. It includes many topics about SureTrack as listed below. Click on a topic to view that section of the FAQ page.

27
Apr
2015
admin

6 Ways to Save Time on Repairs… That You Might Not Know About

In the repair business, that old familiar saying that “time is money” really is true. So it’s important to have diagnostic and repair information tools close at hand to get a quick start on the correct diagnosis and repair.

As OEMs introduce ever-changing technologies to the market, repair technologies are also evolving to keep pace. Staying current with everything can be a big challenge, especially when coupled with the need to work as efficiently as possible to stay profitable.

25
Mar
2015
admin

Part Costs Can Make a Big Difference

you all of the tools you need to get the most out of your customer interactions and service writing. We offer all of the parts catalogs you need — 20 catalogs, and more to come — just a click away in Manager SE. Check warehouse inventory and order parts with up-to-the-minute pricing. If a catalog has a picture of the part, Manager SE will show it you, so you know that you’re ordering the exact part you need. Better yet up-to-date and time-tested parts and labor information is just a click away from anywhere within Manager SE.

25
Mar
2015
admin

Fleets

Whether your fleet is large or small, one make or many, we have the comprehensive coverage to keep your trucks on the road and profitable. You’ll find all of our exclusive, best-in-class information for all makes in one place to make repairs faster, increase the number of repairs your techs can do, and keep your trucks rolling.

25
Mar
2015
admin

Trucks—Delivered in a Single Application

TruckSeries is the only comprehensive repair information software suite of its kind available for Class 4-8 trucks, giving you a one-stop, single log-in, all-makes data resource with scalable wiring diagrams, digital pictures, DTC-to-diagnostics, and so much more, all delivered in seconds. We’ve packaged of all our industry-leading estimating, diagnostic trouble code and repair information for medium- and heavy-duty vehicles into a single application.

25
Mar
2015
admin

Minding the Tread

Tires are comprised of many layers of rubber, steel and fabric. Due to these different components, your new tires require a break-in period to ensure that they deliver their normal ride quality and maximum performance. As tires are cured, a release lubricant is applied to prevent them from sticking in their mold. Some of the lubricant stays on the surface of your tires, reducing traction until it is worn away.

25
Mar
2015
admin

Workers Comp

A small percentage of workers' comp claims are fraudulent,  but quite a few claims in fact nearly 25% of all lost claims are exaggerated.  Meaning the employee has recovered enough to return to work but has not returned to work. This can be due to employee intent, a medical provider's lack of industry knowledge or employer disinterest. You can reduce or eliminate fraudulent claims through the following tips.

10 ways to eliminate fraudulent workers' compensation claims

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