This site is provided for Mitchell 1 independent sales contractors with permission from Mitchell 1.


For generations, vehicle servicing professionals have relied upon the tools and data provided by Mitchell1’s ProDemand software as the resource of choice!  Optimized for tablet applications, this information resource helps service professionals work faster and more accurately. ProDemand® provides full OEM repair, estimating, maintenance, and real-world experience-based information in one easy-to-use product. You’ll spend less time in front of a computer and more time doing what you do best – repairing vehicles and providing great service to your customers.

This feature-filled package contains many tools that make this your best information resource. Let’s look at some of them so we can determine if there’s a function here that will help your shop.
  • SureTrack – OEM and real-world repair information together in one simple lookup.
  • Real Fixes – Insights based on actual repair orders and experiences from expert technicians.
  • Common Replaced Parts – Real-world data that helps guide you quickly to an accurate diagnosis.
  • Wiring Diagrams– The finest scalable diagrams with consistent formatting across all OEMs.
  • 1Search – Brings together complete repair information in a single lookup.
  • Top 10 Repairs – Dashboard provides the most common repair issues for your customer’s vehicle.

You’ll have a huge resource of REAL FIXES and OEM data to help you diagnose and repair vehicles faster. You’ll have at your fingertips millions of these fixes from expert technicians, working on actual repair orders who have solved these very same problems that you now have in your service bay. This will help save you time and help your technicians make better and more complete repairs, with more accuracy and much better confidence in a job well-done!

Maybe there’s alternative solutions to the problem you’ve found. You’ll see the various fixes by seeing how the trouble codes and symptoms relate to the most commonly replaced components. Once a code or symptom is selected in ProDemand, ProView provides all the known fixed components for that code or symptom.

And estimates…you’ll be able to customize your estimate by editing labor times, adding parts manually, adding or deleting lines, and moving lines in the estimate to group items together. You can also customize the printout you show to the vehicle owner by suppressing selected fields in the estimate (like part numbers and labor hours). Advanced filtering capability makes searching saved estimates quick and easy. You can save and view up to 500 estimates for expanded visibility into your estimate history.